The Freudenberg Group, a global technology group with 48,000 employees in some 60 countries, develops leading-edge technologies, and excellent products, solutions and services for more than 30 market segments. Freudenberg & Co. Kommanditgesellschaft, with its Headquarter in Weinheim, is the strategic parent company of the broadly diversified Group. Freudenberg Medical is a leading global manufacturer of components for medical devices, complex catheter systems for minimally-invasive surgery and total solutions for the biotech, healthcare and pharmaceutical industries.

FHP is proud to be an equal opportunity employer.  It is our policy to provide equal employment opportunities to all qualified applicants and employees with regard to their race, color, religion, sex, sexual orientation, marital status, age, national origin, disability, handicap, citizenship, veteran status or on any other basis prohibited by law.

At FHP we strive on being a workplace that brings innovative, smart, and talented people together to help create an environment where you can be your best.  Being part of a global organization, we thrive on diversity and encourage our employees to explore opportunities that capture their real interests.  As our corporate slogan says, Innovating Together is a large part of what we do.  We are developing the most innovative products that make the lives of our consumers easier and more efficient.  Employees from all teams within FHP are encouraged to innovate and come up with creative solutions to our everyday business challenges.

Our people are the most important part of what we do which is why career growth opportunities are a large part of our development plan for all employees.  We are excited to be growing our team and are always on the lookout for exceptional talent that will keep our innovation flowing!


IT Network Administrator Americas

Your tasks

  • Administer user help desk and incident handling by using IT Service Management tool according to defined procedures. Involve corporate or external IT support where necessary.
  • Configure, deploy, administer and troubleshoot PCs, mobile devices, label printers, hand scanners, IP cameras, and other IT equipment in the Americas region
  • Train users and/or other IT Staff where necessary
  • Implement global and regional IT projects
  • Contribute to ongoing IT Infrastructure and user support documentation 
  • Administer and maintain local and regional IT inventory system
  • Act as liaison to external IT resources in Americas locations to resolve issues and coordinate their activities
  • Ensure successful backup operation and maintenance
  • Ensure that IT storage areas / server rooms are safe and organized
  • Provide Audio/Visual support for meetings and video conferences

Our expectations

  • Associates or BS in Computer Science or equivalent IT Certification
  • Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
  • Previous work experience in IT preferred
  • Experience with Windows 7 / 10 administration, troubleshooting, and deployment. 
  • Basic understanding of Active Directory and Microsoft Server 2008 / 2012 / 2016 networks
  • Proactive, excellent customer service skills
  • Strong organizational skills, adaptability and multitasking skills
  • Ability to work under pressure and prioritize when necessary
  • Detail-oriented and thorough
  • Strong cross-cultural business communication and teamwork skills – written, verbal, in-person
  • Self-motivated work ethic with minimal supervision required
  • Desire to learn and grow in IT and business

This position is located at our cleaner, greener headquarters in Aurora, Illinois. Saving energy and protecting the environment were key in designing and building our newest facility in Aurora, IL. Opened in the fall of 2009, it’s one of only six industrial buildings in the Tri-State area (IL, IN and WI) to be Silver LEED® (Leadership in Energy & Environmental Design) certified. Located near a wetland of flora and fauna, we’ve been especially conscious of their ecosystem by building wetland-bottom detention ponds that slow storm water runoff and improve the quality of the water leaving the site. In addition, we offer preferred parking for carpoolers and hybrids, and feature high-efficiency fluorescent light fixtures with motion sensors throughout the offices and warehouse.

Other eco-friendly features:

• Low-VOC (volatile organic compound) paints, adhesives, sealants, coatings, carpets and flooring systems were used to eliminate harmful odors and improve the indoor air quality

• High-efficiency plumbing fixtures help reduce overall water usage, while high-efficiency HVAC equipment helps reduce energy use To us, sustainability means integrating ecological, social and economic values into everyday life. It’s a continuous effort and it’s something we’ve worked for years to implement and live in all parts of the company.

Do you have any questions?

Freudenberg Household Products - Aurora, IL
Eileen Kaser ∙ Human Resources ∙ 2188 Diehl Road ∙ 60502 Aurora
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