The general responsibilities of the Senior Quality Engineer are to develop and maintain the customer/supplier complaint and resolution process. Responsible for establishing and leading corrective actions team to determine root cause and corrective action. This position is also responsible for special continuous projects, reviewing customer websites on a daily basis, and for the management of the IATF 16949 requirements and internal auditing. This position is responsible for the management of the Quality department during the absence of the Quality Manager.
Essential Duties and Responsibilities:
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
SPECIAL CIRCUMSTANCES OF THE JOB:
Requires a very high level of communicative ability to resolve customer problems. This position requires the ability to coordinate of multiple tasks simultaneously.
All levels of Morristown personnel, Corporate Quality, other FNGP Quality Managers and staff, external/internal auditors and customer auditors
A condition of employment requires that the incumbent learn, abide by and sponsor the Guiding Principles of the Freudenberg Group.